The Christian Louboutin online boutique is a secure website and acknowledges the 3D Secure™ payment system.
The following payment methods can be used: Mastercard, Visa, American Express, Paypal, Apple Pay, iDeal.
We don't accept any payment plans, except via and according to Paypal conditions.
The only means of payment that are accepted on the online boutique are personal credit cards (other than business cards) of which the cardholder must physically reside at the billing address. The billing information declared during the order must correspond to the cardholder.
Moreover, only credit and debit cards registered in the European countries serviced by the online boutique are accepted.
Your card will only be charged when the order is shipped. Please know that your bank will freeze the funds once the bank authorization has been accorded; however, no funds will be captured until the shipment.
FREE RETURNS & EXCHANGES
If you wish to return a product, you must inform Christian Louboutin within 30 days of the reception of your order, we provide you a prepaid return label.
To organize the return of your order, we invite you to go to My Account page or contact us from Monday to Friday 9AM to 6:30PM and Saturday 9AM to 6PM (GMT+1).
Christian Louboutin will only accept returns in their original condition and if the receipt and return authorization are sent back with the product.
We kindly ask our clients to please try on their shoes on a clean carpeted surface as the red sole is particularly delicate and under no circumstances should be marked when returned. The warning sticker must also remain on the sole and must not be removed until you are certain you will be keeping the product.
Please note that Christian Louboutin will not accept any return of fragrances, due to transport restrictions.
STANDARD DELIVERY OFFERED
Standard delivery is offered and made the same day or the next business day, depending on product availability.
Shipping fees will vary depending on the chosen shipping method:
UPS Access Point (3 to 5 working days): free shipping.
UPS Standard (3 to 6 working days): free shipping.
UPS Express (1 to 3 working days): £15.
Delivery times are estimated from when your order is shipped, not when it is placed.
In the event of a return, these shipping fees won't be refunded.
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Gifts for him - Shoes & Bags
Iconic red-soled shoes, timeless leather goods and refined accessories: every Christian Louboutin piece is a gift that demonstrates the excellence of unique craftsmanship.
Your data is collected by Christian Louboutin, with your consent, to keep you informed about our news and Christian Louboutin events, and to track your interactions with the commercial emails you receive through pixels. These pixels allow us to measure email opening and click rates, as well as resulting purchases, in order to assess the performance of our communications and personalize their content. You may unsubscribe at any time by clicking the unsubscribe link included in each newsletter. For these purposes, your contact details will be shared with our marketing department and may also be shared with other Christian Louboutin Maison entities and our service providers. Your data will be retained for as long as you agree to receive the newsletter, or for 5 years from your last contact with the Maison. In accordance with applicable data protection laws, you have the right to access, rectify, object to and delete your personal data. If you are not satisfied with our response to your request, you may lodge a complaint with the competent data protection authority. For more information, please consult our Privacy Policy available on our website.
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YOUR DATA AND YOUR RIGHTS
Your data is collected by Christian Louboutin, with your consent, to keep you informed about our news and Christian Louboutin events, and to track your interactions with the commercial emails you receive through pixels. These pixels allow us to measure email opening and click rates, as well as resulting purchases, in order to assess the performance of our communications and personalize their content. You may unsubscribe at any time by clicking the unsubscribe link included in each newsletter. For these purposes, your contact details will be shared with our marketing department and may also be shared with other Christian Louboutin Maison entities and our service providers. Your data will be retained for as long as you agree to receive the newsletter, or for 5 years from your last contact with the Maison. In accordance with applicable data protection laws, you have the right to access, rectify, object to and delete your personal data. If you are not satisfied with our response to your request, you may lodge a complaint with the competent data protection authority. For more information, please consult our Privacy Policy available on our website.
Delivery
Shipping fees will vary depending of the chosen shipping method:
UPS Access Point (3 to 5 working days): free shipping.
UPS Standard (3 to 6 working days): free shipping.
UPS Express (1 to 3 working days): 15£, 20 CHF.
In the event of a return, these shipping fees won't be refunded.
Enable your camera for a personalized try-on experience
You authorize Christian Louboutin temporary access to your device camera for a virtual try-on. This allows you to view yourself wearing selected accessories. Your image is only processed live. Indeed, facial and visual features are displayed during the session but are not stored or used by Christian Louboutin or its partners after the session ends. Your images are not used for other purposes. See the Privacy Policy for more details.
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