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Please note that all orders are subject to verifications - in particular the billing and shipping addresses and the means of payment. Christian Louboutin reserves all rights to request additional identification information, if necessary.
Such verifications can extend the delivery time for up to two (2) additional business days.
Deliveries are made by a single carrier, UPS, and for security reasons the recipient’s signature is required.
The delivery time in main cities is one (1) to two (2) business days, excluding week-ends and bank holidays. Longer delivery times may occur depending on certain areas.
The delivery is also pending on order verification and availability of the Products. Also, we are not responsible for any unexpected delays occurring during the shipment by UPS.
Free returns within 30 days from the date of delivery.
Online Orders can NOT be returned at a Boutique.
The Online Boutique does not offer exchange. A reimbursement will be done on the credit card used for the purchase.
Items must be returned in perfect condition. The red sole must be unmarked. Christian Louboutin will not accept any return of products that appear to have been used or have been damaged.
See our Return policy.