FAQ

Christian Louboutin’s renowned red sole consists of painting the leather sole with our special red lacquer. This lacquer wears out with use. This is not a manufacturing defect but normal wear and tear. The red soles on our shoes are fragile and must be tried on a clean carpeted surface. For all specific care advice concerning our red soles, we advise you to contact the cobbler Minuit Moins 7 or you can get more information within our Christian Louboutin boutiques .

Minuit Moins 7
10, Passage Véro-Dodat
75001 Paris
France
email: [email protected]

For any additional information, please contact our Customer service from Monday to Friday 9AM to 6:30PM and Saturday 9AM to 6PM (GMT+1).

All Christian Louboutin products are created using only the highest quality materials. In order to preserve their quality and radiance over time, we advise you to read the following care instructions:

• Protect your leather goods from rain and moisture;
• Store your products away from light and heat;
• Keep the leather area clean and dry using a dry soft cloth of neutral color;
• Avoid contact with abrasive surfaces;
• Avoid contact with alcohol, grease or makeup;
• In order to avoid irreparable color migration, do not store your nude or light-colored items near a black or dark-colored one;
• Store your products individually in the Christian Louboutin dust bag provided or wrapped in white tissue paper.

Christian Louboutin strongly advises that our customers consult a professional in leather care or a shoemaker for specific care advice.